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ISO 20000 Certification - Service Management System for SIGMA Academic

 

ISO 20000 certification is an international IT standard that proves the best practices in IT management, allowing an organization to focus on the clients' needs. The main reason of this Service Management System (SMS) standard is to provide a top quality service, ensuring the efficiency and quality of service. It contributes to the fulfillment of the IT services with the business standards and it also implies and external recognition by an independent third party.

 

 


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