With the obtention of the ISO 20000-1 certification last January for the services provided by SIGMA Academic, SIGMA got the recognition of the quality services offered to its clients. Just a few days ago, the company has successfully completed the audit for the certification so the company will have another year this recognition of the quality service offered by SIGMA Academic.
ISO 20000 certification is an international IT standard that proves the best practices in IT management, allowing an organization to focus on the clients' needs. The main reason of this Service Management System (SMS) standard is to provide a top quality service, ensuring the efficiency and quality of service. It contributes to the fulfillment of the IT services with the business standards and it also implies and external recognition by an independent third party.
