2 - Abstract economic evolution 2014-2018
There has been an increase in revenues in the 2014-2018 period caused by the incorporation of new institutions. The tendency to invest in products and services is maintained, as well as the optimization of operational management.
This period shows the evolution process and transformation that has allowed SIGMA to incorporate new institutions, improving and optimizing their services.
Evolution and budgetary control
There has been a growth in the income of the activity according to the budget, caused by the increase in the contracting of services in SaaS and the incorporation of new clients and partners.
The overall activity result is higher than expected thanks to the management and follow up of direct and indirect costs related with the services provided. As well as the measures taken to restrain overhead costs.
Big improvement of the effficiency in the business management and services related.
Rating satisfaction for the services provided
The following chart shows the rating performance of the services provided in our committees and comissions. The Association promotes it's ordinary activity in a collaborative working environment with the partner institutions, which the aim to guarantee the permanent evolution and efficient adaptation of the SIGMA solutions.
